BIA/Kelsey is pleased to offer MEDIA Access Pro™ clients access to technical support, training, tutorials, data updates and learning tools.

To submit a client services request or ask a question, please contact:

Georgina Santilli
Client Services Manager

  Call (607) 936-6737. Client support hours are 9 am ET - 5:30 pm ET daily.

  E-mail your questions at any time, seven days a week.

Tutorial Request

We encourage all clients to request tutorials when they begin using MEDIA Access Pro and at least once a year to keep informed of new data, custom reports and searches, and more. Request a tutorial today. E-mail us now.

Client Login

As a registered MEDIA Access Pro user, you receive daily updates to your software database and discounts to industry-related publications. In order to sign in, you will need to provide your MEDIA Access Pro User ID and password.

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Password:
	If you have forgotten your User ID or Password, please email user support.

Client of BIA/Kelsey?
If you are a BIA/Kelsey Advisory Client, please login below to have your information pre-populate the form. (Enter your Username and Password, then press the Login button.)
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