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SMBs and Analytics: Instagram Offers Three New Tools for SMBs

SMBs and Analytics: Instagram Offers Three New Tools for SMBs

by Celine Matthiessen | Jun 2, 2016 | BIA, Blog, Mobile-Social, SAM, SMBs

Instagram is being used by more small businesses. According to our Local Commerce Monitor ™ social media, especially newer channels like Instagram, are very appealing to small businesses. In our survey 11% of SMBs say they use Instagram and the majority report...
What the Heck is ‘Conversational Commerce?,’ Part II (video)

What the Heck is ‘Conversational Commerce?,’ Part II (video)

by BIA Advisory Group | May 31, 2016 | Blog, Conferences, Mobile-Social

Conversational commerce is the rage. And most tech giants are jumping on board, as seen at Microsoft Build, Facebook F8, and Google I/O. We also tackled the topic — zeroing in on its many local implications — at BIA/Kelsey ENGAGE (video below). As...
What the Heck is ‘Conversational Commerce?,’ Part II (video)

What the Heck is ‘Conversational Commerce?’ Part II (video)

by BIA Advisory Group | May 30, 2016 | Blog, Mobile-Social

Conversational commerce is the rage. And most tech giants are jumping on board, as seen at Microsoft Build, Facebook F8, and Google I/O. We also tackled the topic — zeroing in on its many local implications — at BIA/Kelsey ENGAGE (video below). As...
Steven Johnson: ‘Chance Favors the Connected Mind’ (video)

Steven Johnson: ‘Chance Favors the Connected Mind’ (video)

by BIA Advisory Group | May 26, 2016 | Blog, Conferences, Mobile-Social

In business, odds are stacked against any company when navigating growth, competition, disruption and cultural maintenance.  An edge can be gained from being better informed… sort of like the Moneyball approach. But it’s much more that, as author and...
The ‘Old Gray Lady’ Turns to VR

The ‘Old Gray Lady’ Turns to VR

by BIA Advisory Group | May 25, 2016 | BIA, Blog, Mobile-Social

When discussing early adopters in any new medium, newspapers aren’t usually on the list. But the New York Times has bucked the trend lately with a VR-focused newsroom and corporate mission. “We’ve got just about every desk in the newsroom —...

SMB Data Point of the Week: Larger SMBs Ad Spend is Higher on Video and Mobile

by Suzanne Ackley | May 25, 2016 | BIA, Blog, Broadcast, Mobile-Social, SAM, SMBs

Larger SMBs, those spending more than $25,000 annually on advertising and promotion, are known as Plus Spenders in BIA/Kelsey’s Local Commerce Monitor™ (LCM) survey of small and medium businesses. These Plus Spenders spend an average $75,169 annually for...
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